SeaSoul - Chat AI is a personal, on-device archive. This page explains how to get help and what the app can and cannot do.
Contact
For product questions, bug reports, or privacy requests, email:
Please include your iOS version and a short description of what you were doing (for example, import review, saving an excerpt, or exporting a collection). We do not operate a ticket portal or live chat for this app.
Common topics
- Import and review: Paste or type text, set a title, optionally note a source, choose a character, then assign speakers on the review screen before Save. Use split/merge tools if line breaks do not match your original chat export.
- Search: Library search matches titles, people, and message text without case sensitivity. Opening a message match scrolls to that message in the conversation.
- Excerpts and collections: Saved excerpts are snapshots; editing the source message later does not change the snapshot unless you explicitly save a new excerpt version. Collections copy or export excerpts in the order you arrange.
- Compare: Pick exactly two messages or excerpts and write your own note. The app does not rank answers or call an AI service.
- Examples: Optional demo records load only from Settings when you choose Load examples.
What we cannot do
- Recover library data after you delete items or remove the app, unless you restore from your own device backup.
- Connect the app to external AI accounts or pull chats automatically from other platforms.
- Generate new dialogue or verify whether pasted text came from a real model session.
Related information
See the Privacy Policy for how local data is handled and the Terms of Use for conditions of use.